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FREQUENTLY ASKED QUESTIONS

Answers to Common Questions

 

WHICH PAYMENT METHODS DO YOU ACCEPT?

This website will have you check out through PayPal using any major credit card or debit card. Please email orders to themustardseed315@gmail.com for cash or check.

DO YOU HAVE A BRICK AND MORTAR STORE?

Yes! We opened a new brick and mortar store at 407 Canal Place, Little Falls, NY in November 2021. Our Current Hours are Wed 10-2, Thur-Sat 10-5, Sun 11-4.

CAN I PICK UP MY ORDER OR HAVE IT DELIVERED LOCALLY ?

Yes. After your payment information is input, you will have the option to choose pickup in Herkimer, NY or free local delivery within 25 miles of 13350.

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POLICIES

A Few More Questions Answered

 

CAN I GET CHEAPER SHIPPING?

This website is set up to quote you Priority Mail rates from USPS. If we are able to ship flat rate or UPS for cheaper, you will receive a shipping refund.

WHAT IS YOUR RETURN POLICY?

We want you to be happy with your purchase. If anything is amiss, please contact us within 48 hours of receipt and we will work something out.

WHY CAN YOU ONLY SHIP FOOD PRODUCTS TO NEW YORK STATE?

Our certification through NYS Ag&Mkts states that we may only sell our food products in New York State. If you try to checkout with these products in your cart from a state other than NY, your order will be cancelled and refunded.